12/17/2023 0 Comments Teamviewer updates![]() TeamViewer Tensor has been designed with teams such as IT departments or customer service in mind, in need of a single, fast, reliable, and secure solution that is easy to integrate into existing environments like active directories. With this major update we underline our focus on enterprise-grade security and improved workflows while providing maximum flexibility, supporting any device that is connected to the internet - from embedded tablets to order food in a restaurant to digital signage displays in remote locations to classic IT equipment and mobiles up to robots on the shopfloor." Mei Dent, Chief Product & Technology Officer at TeamViewer: "We have defined the standard in remote connectivity long ago and consequently improved our solution TeamViewer Tensor to meet and exceed enterprise needs in secure and reliable connectivity, positioning us as a leading player in this sector. A new web client allows for more flexibility with access to all features of the installed version on top. TeamViewer Tensor has received a redesign of the entire user experience introducing a range of improvements like quick actions, a universal search, and the companion dock, to make the life easier for large-scale IT departments, maintaining thousands of devices at the same time. Redesigned interface and improved workflows With the latest addition, TeamViewer Tensor now offers a holistic overview over the entire IT and OT landscape, covering all major operating systems including android and iOS allowing centralized rollout of patches, policies, on- and offboarding of devices and remote backups as well as wiping of data. Therefore, TeamViewer has added mobile device management capabilities into its remote monitoring and management solution which is part of Tensor by default. TeamViewer Tensor is a designated solution for larger companies, with fleets of diverse devices and a special need for security and scalability. Holistic device monitoring and management ![]() Especially organizations that are collaborating with third parties or customers can reduce their workload in the IT department by pre-defining single sessions in-product without compromising any security guidelines. Pre-approved Conditional Access sessions offer control by pre-defining a connection to devices or device groups, with a fixed timeslot and time-out, available for outgoing and incoming connections. ![]() ![]() In combination with TeamViewer's new way of connecting there is the possibility to generate certificate-backed session links - allowing for a one-time connection between certified devices inside your organization, negating any accidental misconfiguration and potential access violation. ![]() BYOC enables TeamViewer customers to fully control access inside their companywide network, by granting access only to devices with the custom certificate installed. TeamViewer Tensor extends its granular control and access limitations even further by adding the possibility to "Bring Your Own Certificate" (BYOC) as well as pre-approved access sessions to the existing conditional access capabilities. This update puts a special focus on improved security, new mobile device management capabilities and the reworked user interface with session links as an alternative to ID and password. ![]()
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